Introduction

At Yrall Media Solutions, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, safeguard, and process your personal information when you interact with our website and affiliated platforms (collectively referred to as "we," "our," or "us"). By accessing or using our platform, you agree to the practices outlined in this Privacy Policy and the applicable laws of India, including data protection and privacy regulations. If you do not agree with this Privacy Policy, please refrain from using our platform or services.

We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Collection

We collect personal information when you interact with us, such as during account registration, inquiries, or service use. This information may include: Name, address, date of birth, email address, phone number, and other contact details. Payment details, including bank account, credit/debit card information, and billing data. Sensitive information, such as biometric data, only with your explicit consent and in compliance with applicable laws. We may also collect information about your interactions with our platform, such as browsing behavior, preferences, transaction details, and device information. When you engage with third-party services via our platform, their privacy policies govern the collection and use of your data.

Usage

Your personal information may be used to: Provide and improve our services. Process transactions and fulfill your requests. Enhance your user experience. Resolve disputes, troubleshoot issues, and detect fraud. Communicate with you about services, offers, or updates. Conduct marketing research, surveys, and data analysis. Comply with legal obligations and enforce our terms and conditions. If you opt out of certain uses, some platform features or services may be unavailable to you.

Sharing

We may share your information with: Our group entities, affiliates, and business partners for service delivery. Third-party service providers, such as logistics partners, payment processors, or marketing partners. Government or law enforcement agencies when required by law or to protect our rights and users. Yrall Media Solutions is not responsible for the privacy practices of third-party platforms. Please review their policies before sharing information.

Security Precautions

We implement reasonable security practices to protect your personal information from unauthorized access, misuse, or loss. However, data transmission over the internet is not entirely secure. By using our platform, you acknowledge the inherent risks and agree to secure your login credentials.

Data Deletion and Retention

You can request account deletion via your profile settings or by contacting us. Note that account deletion may be delayed if there are pending services or legal obligations. We retain your data for as long as necessary for business or legal purposes. Anonymized data may be retained for research and analysis.

Your Rights

You have the right to: Access, update, or correct your personal information. Withdraw consent for data processing by contacting us, subject to legal and contractual limitations.

Consent

By using our platform, you consent to the collection, processing, and sharing of your information as described in this Privacy Policy. If you provide information about others, you confirm that you have their consent.

Changes to this Privacy Policy

Yrall Media Solutions reserves the right to update this Privacy Policy. Significant changes will be communicated as required under applicable laws. Please review this policy periodically for updates.

Grievance Officer